Terms of Service

Last Updated: March 6, 2025


This Terms of Service Agreement ("Agreement") is a legally binding contract between you ("User," "Customer," or "you") and DealNav LLC, a Connecticut Limited Liability Company ("DealNav," "we," "us," or "our"). This Agreement governs your access to and use of our website, applications, services, and any related offerings (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you do not agree to these terms, do not access or use the Services.

1. Modifications to This Agreement

DealNav reserves the right to modify this Agreement at any time. Any changes will become effective 30 days after posting on our website. If you do not agree with the updated terms, you must discontinue using the Services before the changes take effect. Continued use of the Services after the 30-day review period constitutes acceptance of the updated Terms.

2. License and Acceptable Use

2.1 License Grant

Subject to compliance with this Agreement, DealNav grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business operations.

2.2 Restrictions on Use

2.3 Data Protection and Security

DealNav maintains reasonable administrative, physical, and technical safeguards to protect user data. We will only access user data for service operations, troubleshooting, compliance with applicable laws, or if expressly permitted by the user in writing.

3. Service Availability and Updates

DealNav may update, modify, or discontinue the Services, in whole or in part, at its sole discretion. DealNav makes no guarantees regarding uninterrupted access or uptime of the Services.

3.1 Service Level Commitment

DealNav will use commercially reasonable efforts to maintain at least99.5% uptime for the Services, excluding scheduled maintenance windows. Expected maintenance windows will be communicated in advance and will not count against uptime commitments.

4. Pricing and Payment

4.1 Changes to Pricing

DealNav reserves the right to adjust pricing at any time. Any changes to pricing will be posted on our website at least 30 days in advance and will apply at the start of the next billing cycle. Users who do not agree with the new pricing must cancel their subscription before the new rates take effect. Continued use of the Services constitutes acceptance of the new pricing.

4.2 User Responsibility for Payment

Users are responsible for ensuring that all payments are made on time and that the payment method on file is valid.

4.3 Automatic Renewal

Subscriptions automatically renew unless canceled before the next billing cycle. Users are responsible for canceling their subscriptions before renewal to avoid additional charges.

5. Relationship of the Parties

Nothing in this Agreement creates a partnership, joint venture, agency, fiduciary relationship, or employment relationship between you and DealNav. Each party remains an independent contractor.

6. Ownership of Data & Usage Transparency

6.1 Customer Data Ownership

Users retain full ownership of all data they provide to DealNav ("Customer Data"). DealNav does not claim any rights over Customer Data beyond what is necessary to provide the Services.

6.2 Usage Data

DealNav may collect and analyze aggregated, de-identified data about how users interact with the Services to improve performance and user experience. However, DealNav will never use, sell, or share individual Customer Data in a way that could personally identify users.

7. Confidentiality

7.1 Confidential Information

Each party agrees to treat all non-public business and technical information disclosed by the other party as confidential.

7.2 Protection of Confidential Information

DealNav will use commercially reasonable efforts to protect Customer Data and ensure that confidential information is not shared with third parties, except as required by law or with explicit customer consent.

7.3 Duration of Confidentiality Obligations

Confidentiality obligations remain in effect for three (3) years after termination of services, except for trade secrets, which remain protected indefinitely.

8. Mutual Warranties

Each party warrants that it has the legal authority to enter into this Agreement and will comply with applicable laws and regulations.

9. Limitation of Liability

To the fullest extent permitted by law, DealNav's total liability shall not exceed the total amount of fees paid by you in the 12 months preceding the claim.

10. Feedback & Product Suggestions

Users who submit feedback or ideas agree that DealNav may use and implement these suggestions without restriction or compensation.

11. Dispute Resolution and Arbitration

Disputes will be resolved through binding arbitration under the rules of the American Arbitration Association ("AAA"). Class action lawsuits are waived.

12. Force Majeure

DealNav shall not be liable for any failure or delay due to causes beyond its reasonable control, including acts of God, cyberattacks, government actions, pandemics, or service interruptions caused by third parties.

13. Governing Law

This Agreement shall be governed by the laws of the State of Connecticut. Any disputes shall be resolved in the state or federal courts located in Connecticut.

14. Assignment

Either party may assign this Agreement to an affiliate or successor-in-interest without prior consent.

15. Miscellaneous

For questions, contact us at [email protected].